Support
GemBeans Sort Support
If you need help with GemBeans Sort on iOS, please contact us by email at service@gembean.cc.
What to include
To help us understand your request, please include your device model, iOS version, app version, a short description of the issue, and screenshots or screen recordings if they help explain what happened.
Common questions
GemBeans Sort does not require account registration or sign-in. Game progress and preferences are stored locally on your device. If you uninstall the app or delete app data, local progress may be removed.
The current iOS version does not require in-app purchases or Game Center for core gameplay.
Privacy requests
You can read the iOS privacy policy at ios-privacy-policy.html. To request deletion of applicable data associated with GemBeans Sort, email service@gembean.cc with the subject line Data Deletion Request.
Local game progress and settings can be deleted from your device by clearing app data or uninstalling GemBeans Sort. We will delete or anonymize applicable data where possible, unless retention is required for legal, security, fraud prevention, or operational purposes. Some information controlled by Apple, Firebase, GameAnalytics, Adjust, advertising partners, or other service providers may need to be managed through those providers' own privacy tools or support channels.